IT SERVICES - IT SERVICES DELIVERY MODEL
IT Services Delivery Model
JPAC follows industry standard globally well established Delivery Model with the help of this model our methodology is capable to deliver complex IT Services towards e-commerce, application development and maintenance, enterprise application, and infrastructure management. Our delivery methodology process ensures the solution is delivered with highest quality with lowest implementation and maintenance cost and within optimum time.
This starts from pre implementation phases like feasibility study, understand customer requirements, technology selection, methodology selection, team building to post implementation till enhancement.
The feasibility report will guide us for the client engagement model as well as recommended outsourcing options - onsite, near-shore or offshore. Our methodology is process-driven. Our processes are defined to suit various software development lifecycles, such as Waterfall, RAD, Iterative, Incremental and Agile practices. The methodologies are based on the type of engagements and include:
Development Methodology :
This methodology is used when creating a new system or enhancing an existing system, whose requirements are usually briefed by a customer.
Iterative Methodology :
This is used for constructing several partial deliverables, each having incrementally more functionality, which ultimately meet the customer requirements.
Maintenance Methodology :
This methodology works in a support environment - customer query handling and problem corrections to existing software, in order to provide support to the users of the software.
Client Engagement Models
JPAC associates with customers in a various ways, depending on the customer need and nature of association.
Fixed Price Model:
This is the preferred approach when scope of the engagement is well defined and customer's IT department is well skilled.
Time and Material Model:
This is the preferred approach when the customer relies on JPAC for specific knowledge and emerging scope.
Hybrid Models :
This is a combination of the above models.
Each engagement can be executed using a combination or one of the following ways:
• Onsite: Used when rapid turnaround times are expected with plenty of face-to-face team interaction. Higher budgets are available.
• Offshore: Used when engagements are of typically larger size, scope is well defined and cost is an important consideration.
• Near-shore: Used when the work can be done on shore but offsite option is chosen when clients want to run a help desk or support center within the same locale but outside their premises.
• ODC: This is the approach where client utilizes our environment and our team with his own or our process to fulfill his needs, usually adopted when a client wishes to start with one model and transition the other extreme over a period of time.
ODC Diagram:
This starts from pre implementation phases like feasibility study, understand customer requirements, technology selection, methodology selection, team building to post implementation till enhancement.
The feasibility report will guide us for the client engagement model as well as recommended outsourcing options - onsite, near-shore or offshore. Our methodology is process-driven. Our processes are defined to suit various software development lifecycles, such as Waterfall, RAD, Iterative, Incremental and Agile practices. The methodologies are based on the type of engagements and include:
Development Methodology :
This methodology is used when creating a new system or enhancing an existing system, whose requirements are usually briefed by a customer.
Iterative Methodology :
This is used for constructing several partial deliverables, each having incrementally more functionality, which ultimately meet the customer requirements.
Maintenance Methodology :
This methodology works in a support environment - customer query handling and problem corrections to existing software, in order to provide support to the users of the software.
Client Engagement Models
JPAC associates with customers in a various ways, depending on the customer need and nature of association.
Fixed Price Model:
This is the preferred approach when scope of the engagement is well defined and customer's IT department is well skilled.
Time and Material Model:
This is the preferred approach when the customer relies on JPAC for specific knowledge and emerging scope.
Hybrid Models :
This is a combination of the above models.
Each engagement can be executed using a combination or one of the following ways:
• Onsite: Used when rapid turnaround times are expected with plenty of face-to-face team interaction. Higher budgets are available.
• Offshore: Used when engagements are of typically larger size, scope is well defined and cost is an important consideration.
• Near-shore: Used when the work can be done on shore but offsite option is chosen when clients want to run a help desk or support center within the same locale but outside their premises.
• ODC: This is the approach where client utilizes our environment and our team with his own or our process to fulfill his needs, usually adopted when a client wishes to start with one model and transition the other extreme over a period of time.
ODC Diagram:
